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EXL delivers richer insights, increased profitability and drives higher personalized buyer experiences that lead to accelerated income progress and improved profitability via orchestrated options that embrace reservations, customer support, inside sales, SaaS, and fraud and revenue leakage prevention. The know-how needed to attain that is complicated and requires appreciable funding in terms of time and money. And it’s not all the time attainable to stay in control of the whole course of, especially when dealing with partners such as airways, hotel chains and automobile hire companies. The risks and prices are inclined to put the brake on innovation for major brands.
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